Delivery times can sometimes be affected by high demand, courier processing times, weather conditions, or issues with shipping information. Tracking updates may also take a short while to refresh after your order has been dispatched. We appreciate your patience while your order is on the way.

You may reach out to orders@styrenergy.com to process your refund/returns. If a return is approved, the customer is responsible for the shipping costs of sending the item back, and original shipping fees are non-refundable. Only the product cost will be refunded once the returned item has been received and inspected.